September 7, 2017

Saint Anne’s Hospital Receives Gold Standard of Excellence in Nursing Award

Fall River, Mass. - Hurst Ratings and Analytics has recognized the nursing staff at Saint Anne’s Hospital with the Hurst Gold Standard of Nursing Award for achieving excellence in quality nursing, which significantly contributes to the hospital’s overall patient satisfaction rating.

“Being recognized with the Hurst Gold Standard of Nursing Award is an honor for our nursing staff and hospital,” says Carole Billington, Saint Anne's chief operating officer and chief nursing officer. “It demonstrates the level of dedication and commitment to quality patient care that our patients, their families, and the community can expect at Saint Anne’s.”


Hurst Gold Standard of Nursing seal


Nurse communication directly impacts outcomes and hospital patient satisfaction ratings. Hurst Ratings and Analytics reviews key quality indicators from HCAHPS surveys specific to hospital nursing services in the categories of nurse communication, staff responsiveness, medication communication, pain management, discharge information, and care transition. 

The Hurst Gold Standard of Nursing Award is given to hospital nursing staffs that achieve top-tier weighted scores, significantly above the national average on these performance measures.

“Nurses make up the majority of hospital staff and are the primary providers of patient care in our hospital,” says Billington.  “Around the clock, they not only attend to patients’ clinical needs. They support our patients and their families emotionally as well. It is wonderful that nurses are being celebrated. We are grateful to Hurst for honoring our staff with this special award.”

“As experienced nurses, we know the hard work and dedication it takes to achieve the highest standards of patient care,” says Marlene Hurst, RN, MS, CCRN, ANP-C, founder of Hurst Review Services. “Our congratulations to the nursing staff, and we hope to see your great work continue.”

About Hurst Ratings and Analytics

Hurst Ratings and Analytics tracks performance measures specific to nursing dimensions that impact the patient experience. The data is compiled quarterly from recent publicly available Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey published by the Centers for Medicare & Medicaid Services (CMS). 

Hurst Ratings and Analytics is a division of Hurst Review Services. It was founded in 1988 by Marlene Hurst and has grown to be a leading NCLEX® review service that has helped hundreds of thousands of nursing students, in the United States and Canada, pass their state board exam on the first attempt.

About Saint Anne’s Hospital

Founded by the Dominican Sisters of the Presentation in 1906, Saint Anne’s Hospital in Fall River, Massachusetts, is a full-service, acute care Catholic hospital with 185 beds and satellite locations in Attleboro, Swansea, Dartmouth, New Bedford, and Stoughton, Massachusetts. A member of Steward Health Care, Saint Anne’s provides nationally recognized patient- and family-centered inpatient care (including all private rooms) and outpatient clinical services to patients from surrounding Massachusetts and Rhode Island communities. In addition to comprehensive diagnostic, medical, surgical, and emergency services, Saint Anne’s key services include the Joint Commission-certified Center for Orthopedic Excellence; Saint Anne’s Hospital Regional Cancer Center; ambulatory surgery centers in Attleboro and Dartmouth; the Center for Pain Management in Swansea and Dartmouth; and geriatric psychiatry services at locations in Fall River and Stoughton.