Saint Anne’s Hospital is named to Harvard Pilgrim Health Care’s annual Hospital Honor Roll

Thursday, December 13, 2012

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Saint Anne’s is one of 34 hospitals in New England to be recognized for quality and patient care

Harvard Pilgrim Health Care has announced that Saint Anne’s Hospital, in Fall River, is one of 34 hospitals in Massachusetts, New Hampshire, and Maine to be named to its sixth annual Hospital Honor Roll.

Harvard Pilgrim’s Hospital Honor Roll recognizes adult, acute care hospitals whose performance was among the top 25% of those measured nationally on a set of composite quality and patient experience measures, as reported by Centers for Medicare and Medicaid Services (CMS) on Hospital Compare ( and Leapfrog patient safety measures (  The Hospital Honor Roll complements Harvard Pilgrim’s annual Honor Roll for Physician Groups.

Hospitals were evaluated on processes of care in four categories: cardiac; pneumonia; surgery – preventing infections; and surgery – preventing complications. The results of patient surveys measuring patient hospital experiences were included. CMS patient safety measures included results hospitals achieved in healthcare associated infections, hospital acquired conditions, and Agency for Healthcare Research and Quality (AHRQ) patient safety composite scores.

The only hospital in Fall River-Greater New Bedford area to receive the honor, Saint Anne’s also joins fellow Steward Health Care hospital, St. Elizabeth’s Medical Center, in Boston, and 13 other Massachusetts hospitals in making the honor roll.

The Harvard Pilgrim Hospital Roll is the latest in a recent series of honors received by Saint Anne’s Hospital for its recognition of its quality, safety and service. It follows such recognitions as:

  • exemplary performance in improving care for surgery, heart attack and pneumonia by The Joint Commission
  • an “A” Hospital Safety ScoreSM by The Leapfrog Group. Among other measures, Saint Anne’s nursing team scored 100 on a key measure that calculates how hospitals protect patients from errors, accidents, and injuries.
  • national recognition for “sustained improvement” in preventing a serious hospital-acquired infection called ventilator-associated pneumonia by the U.S. Department of Health and Human Services, in conjunction with the Critical Care Societies Collaborative.

In addition, through patient satisfaction data reported on Hospital Compare, more than two-thirds of patients surveyed have indicated that they would “definitely recommend” Saint Anne’s.

“It is gratifying for our physicians, nurses and all clinical team members who work so diligently on behalf of our patients to receive this recognition,” said Craig Jesiolowski, Saint Anne’s Hospital president. “Time and again, we are finding that our focus on providing high-level community care, by a team that also prides itself on a tradition of care, compassion, and hope, is being recognized in very meaningful ways.”

“At Harvard Pilgrim, we believe that amazing things happen when we work together.” said Eric H. Schultz, Harvard Pilgrim’s president and chief executive officer. “In that spirit, it is a pleasure to recognize our honor roll hospitals for their progress in making health care better and more affordable for our members.”

Honor Roll hospitals are noted in Harvard Pilgrim’s printed and online provider directories, as well as on the organization’s web site (, enabling consumers to evaluate and select hospitals based on quality and safety performance.

Harvard Pilgrim Health Care is a not-for-profit health plan serving more than one million members in Massachusetts, New Hampshire and Maine. It provides innovative approaches to health improvement and disease management, unique online tools that speed and simplify key transactions for employers and providers and personalized health support. Harvard Pilgrim is the #1 private health plan in America according to an annual ranking of the nation’s best health plans by the National Committee for Quality Assurance (NCQA) (NCQA’s Private Health Insurance Plan Rankings, 2012-13, HMO/POS).

Saint Anne’s Hospital is a community hospital with comprehensive inpatient, outpatient, and emergency care services, serving adults and children in southeastern Massachusetts and nearby Rhode Island. Founded in 1906 by the Dominican Sisters of the Presentation, Saint Anne's Hospital is a member of Steward Health Care, the largest fully integrated community care organization in New England. Saint Anne’s specialized centers and services include Saint Anne’s Hospital Regional Cancer Care; the Robert F. Stoico/FIRSTFED Center for Breast Care; Steward Diabetes Care Program; the Steward Centers for Pain Management; geriatric psychiatry; orthopedics; pediatrics (including inpatient care and specialty outpatient medical, behavioral and developmental care through the Fernandes Center for Children & Families); adult and pediatric rehabilitation; cardiovascular care; and primary care.

Steward Health Care System is a community-based accountable care organization and community hospital network with more than 17,000 employees serving more than one million patients annually in 151 communities. Each hospital and facility within the Steward family, while part of an extensive network of health care providers, has its own rich history of providing outstanding, compassionate care right in the communities where patients need it most. Hospitals in the system include Carney Hospital in Dorchester, Good Samaritan Medical Center in Brockton, Holy Family Hospital in Methuen, Merrimack Valley Hospital in Haverhill, Morton Hospital in Taunton, Nashoba Valley Medical Center in Ayer, New England Sinai Hospital in Stoughton, Norwood Hospital, Quincy Medical Center, Saint Anne’s Hospital in Fall River and St. Elizabeth’s Medical Center in Brighton. Other Steward Health Care entities include Steward Medical Group, Steward Health Care Network, Steward Home Care, Labouré College, and Por Cristo.  



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