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Choosing a Hospital: When Quality Matters

When choosing a hospital, you want to know how to gauge quality, safety and service.

Saint Anne’s Hospital is proud to be recognized at the state and national levels in several areas that matter most to patients, families and their doctors.  Here are some of our recent awards and recognitions:

Stroke Care ExcellenceHealthgrades Stroke Care Excellence AwardTM for 2013

Saint Anne’s Hospital has received the Healthgrades Stroke Care Excellence AwardTM for 2013. The hospital also has been a five-star recipient for treatment of stroke for two years in a row (2012, 2013).

This award means that Saint Anne’s is:

  • ranked in the top 5% in nation for stroke care (2013)
  • the only hospital in the region* in top 5% in us for stroke care (2013)
  • ranked #2 in Massachusetts for stroke care (2013)
  • ranked in top 5 in Massachusetts for two years (2012, 2013)

Healthgrades evaluates the performance of 4,500 hospitals nationwide across 30 procedures and conditions using quality measures that are independently submitted to the federal government.  Data are risk-adjusted taking into account how sick patients are at the time of admission.
*Core Based Statistical Area: Providence - New Bedford - Fall River, RI-MA

Saint Anne's Key Quality MeasuresTop Performer on Key Quality Measures™ for Heart Attack, Surgery and Pneumonia Care

In September 2012, The Joint Commission, the leading accreditor of hospitals in the US, recognized Saint Anne’s for exemplary performance of quality of care measures for heart attack, surgery and pneumonia care in 2011.

This award means that Saint Anne’s is:

  • recognized for consistently high level performance of a range of care processes proven to improve patient outcomes for surgery, heart attack, and pneumonia.

We also are:

  • the only hospital in southeastern Massachusetts ranked as a Top Performer on Key Quality Measures™.
  • one of only 10 hospitals in Massachusetts to receive Top Performer on Key Quality Measures™.

Hospital Safety ScoreSaint Anne’s Earns “A” for Patient Safety by The Leapfrog Group

In December 2012, Saint Anne’s Hospital was honored for the second year in a row with an “A” Hospital Safety ScoreSM by The Leapfrog Group, an independent national nonprofit run by employers and other large purchasers of health benefits.

What this score means:

  • Hospital Safety ScoreSM ratings reflect how safe a hospital is for patients. The Hospital Safety ScoreSM was calculated under the guidance of The Leapfrog Group’s Blue Ribbon Expert Panel using publicly available data on patient injuries, medical medication errors, and infections. U.S. hospitals were assigned an A, B, C, D, or F for their safety.Hospital Safety Score "A"

In addition …

  • Saint Anne’s nursing staff achieved a perfect 100 score from the Leapfrog experts. This score represents the high standard of care our nurses provide every day.

To see Saint Anne’s scores as they compare nationally and locally, visit www.hospitalsafetyscore.org, the Hospital Safety ScoreSM website.  This site also provides information on how the public can protect themselves and loved ones during a hospital stay.

2012 Harvard Pilgrim Hospital Honor Roll Ranks Saint Anne’s in Top 25% in U.S. for Quality, Safety and Patient Satisfaction

The 2012 Harvard Pilgrim Hospital Honor Roll recognizes hospitals whose performance was among the top 25% of those measured nationally on a set of publicly reported quality, patient experience and patient safety measures (including Joint Commission quality measures and Leapfrog safety scores.)

The Harvard Pilgrim Hospital Honor Roll scoring includes measures for patients’ perception of their hospital care experience (patient satisfaction with their care) in addition to quality, safety and outcomes data. This survey measures patients’ perceptions of care in ten areas such as communication with doctors and nurses, pain control, how well tests and treatments and discharge instructions were explained, room cleanliness and noise

What this recognition means:

  • To make the Honor Roll, hospitals must be rated above the national average for patient satisfaction/experience for at least six out of 10 areas on the federally mandated survey for patient satisfaction (the Hospital Consumer Assessment of Healthcare Providers and Systems, also known as HCAHPS).

Saint Anne’s Hospital is:

  • the only hospital in the Southeastern Massachusetts region on the Harvard Pilgrim Hospital Honor Roll
  • one of only 15 hospitals in Massachusetts named to the Harvard Pilgrim Hospital Honor Roll

Blue Distinction Center for Knee and Hip ReplacementBCBC Blue Distinction for Knee & Hip Replacement

Saint Anne’s has passed a rigorous evaluation process that has earned us recognition as a Blue Distinction Center for Knee and Hip Replacement from Blue Cross Blue Shield (BCBS). This is our second, successive recognition for knee and hip replacement.

What this recognition means:

  • Blue Distinction Center recognition is a national program established by BCBS to help patients identify hospitals that have demonstrated a commitment to providing quality care and better outcomes for specialized care.

Saint Anne’s is proud to be one of ten hospitals in Massachusetts, and the only hospital in the Greater Fall River-Greater New Bedford area, to be honored as a Blue Distinction Center for knee and hip replacements.

More information about our awards and recognitions.


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