Saint Anne'sPatient and Visitor Information

Medical Records

Access to your medical records

Patient privacy has always been a priority at Saint Anne's Hospital.  Release of protected health information (PHI) requires patient authorization.  An authorization to release PHI must be signed by the patient, or by the patient's legal representative (guardian or person with durable power of attorney).  If a child is an emancipated minor or age 18 years or older, parents will need the patient's authorization before copies of their child's medical record will be released to them.

Requesting a copy of your medical records

Please note the following when requesting a copy of your medical records:

  • Per Massachusetts state law, patients must submit in writing a request for the release of their medical record.  Requests must be made in writing and mailed to: Saint Anne's Hospital, Medical Records Department/Correspondence, 795 Middle Street, Fall River, MA  02721.  You also may fax your request to 508-235-5071.
  • You may download an authorization form to release your medical records.  Please click here to download "Authorization to Use and Disclose Protected Health Information." 
  • Please allow up to 30 days for a response. 
  • An abstract will be provided to the physician at no charge.  Otherwise, a fee may be associated with your request.
  • If you have a medical emergency, you may contact the correspondence area at 508-235-5070.
  • If you are requesting copies for purposes of continued care, please state this in your request.
  • Please note that medical record information can be faxed only in very few cases.

Saint Anne's Hospital medical records department does not provide radiology films or copies of hospital bills.  Such requests should be directed to the following:

  • For radiology films, call the film library at 508-674-5600, ext. 2300.
  • For copies of hospital bills, call the Steward Health Care Business Office, 1-877-228-3873.

Copies of birth certificates or death certificates are not available from the hospital.  To obtain these, contact the City Clerk's Office at the Fall River Government Center at 508-324-2220, or the Massachusetts Registry of Vital Records and Statistics at 617-740-2600.

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