Saint Anne'sPatient and Visitor Information

Billing & Payment

About your Bill

Your hospital bill will include a room charge, which covers room, meals, nursing care, housekeeping, maintenance, medical records and admitting services.  Your bill will also include itemized charges for specific ancillary services such as laboratory, medications, X-rays and use of the operating room, surgical day care, recovery room, physical therapy and other services.

Your bill will not include visits by your physician and fees for radiology (interpretation of X-rays), anesthesiology, emergency medicine, surgery, and other professional services and consultations provided by physicians.  These will be billed separately by the physician.  Please see list of services from which you may receive a separate bill (right). 


In most cases, Saint Anne's Hospital will be reimbursed for your hospitalization directly by your health insurance carrier.  If you are insured by a commercial insurance company, it will be necessary for you to forward signed insurance authorizing release of information and authorization for benefits to the hospital prior to your discharge.  In the event of specially arranged HMOs or case management insurance, we may not need such forms. 

Prior to or at the time of service, payment of any known patient responsible charges will be due, e.g., co-pays, deductibles, or co-insurance.

Payment may be mailed to:
Cashier’s Office
Saint Anne's Hospital
795 Middle Street
Fall River, MA 02721

You may also remit payment to our cashier:
Monday through Friday, 8 a.m. to 4:30 p.m.

Financial Counselors

The hospital has bilingual, state-certified financial counselors available to assist you. Our counselors can help you develop an extended payment plan, as well as obtain health insurance that best meets your needs. As state-certified application counselors, they can provide enrollment assistance for state and private health plans. To speak with a financial counselor, call 508-235-5047 or 508-235-5398.

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Helpful billing information

For billing questions, please contact the Steward Health Care Business Office at 1-877-228-3873.

Other helpful billing contacts: 

Radiology services – Magellan Radiology
APS Affiliated Services
2527 Cranberry Highway
Wareham, MA 02571

Anesthesia services – Plexus Anesthesia Services of MA, PC
PO Box 418576
Boston, Ma 02241

Pathology services – Pathologists of Saint Anne’s Hospital
291 Moody Street
Ludlow, MA 01056

Emergency Department physicians
8 Oak Park Drive
Bedford, MA 01730

Radiation Oncology services – Brigham and Women’s Physician Organization
Department of Radiation Oncology
PO Box 31195
Hartford, CT 06150

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